Localized the help experience for TikTok Shop in the US, leading to a significant boost in buyer trust and notably improved customer satisfaction.
Unified Facebook family of apps into a single channel, resulting in an unprecedented 1M+ channel installations across Shopify.
Read case study 🔐Streamlined TikTok Shop's post-purchase experience, leading to a massive reduction in 'Delivered Not Received' initiation rates.
Read case study 🔐Turned IBM's legacy cloud computing dashboards into an award winning experience.
Read case studyUntangled Meta & Shopify's checkout experience, making merchants more profitable and CEOs of high-profile businesses happier.
Read case study 🔐Transforming TikTok Shop into the ultimate discovery hub by redefining how users shop and engage in social commerce.
Work in progress 🚧